Act as the primary point of contact for incoming member calls, prior authorization inquiries, and ensure appropriate escalation of cases to the Clinical Prior Authorization Team. Efficiently triage incoming calls with professional phone etiquette from members, prescribers, and pharmacies with minimal support. Ask probing questions to identify and resolve all issues and address concerns promptly.
Job listings
We are seeking a highly motivated and experienced Senior Medical Representative to join our dynamic team in Mumbai, India. In this role, you will be responsible for promoting our pharmaceutical products to healthcare professionals, building strong relationships with key stakeholders, and driving sales growth in the assigned territory.