$50,000–$60,000/yr
- Manage a caseload of referred families, serving as their trusted point of contact from referral through intake
- Engage with families across phone, email, and other channels—answering questions, resolving blockers, and navigating complex cases with clarity and empathy
- Collaborate with Growth, Product, and Engineering to unblock cases, streamline workflows, and improve the tools that support your day-to-day work