Payabli

Help Desk

• Be the front line of the Client Support Team, answering inbound support inquiries and engaging with clients via a ticketing system.
• Resolve inbound partner and merchant support tickets, maintaining SLAs and tracking the status of all assigned tickets.
• Collaborate with CSMs, Engineers/Technical Support teams, and Onboarding/Risk/Compliance to ensure seamless handoffs and shared context.

Underwriting Specialist

• Conduct thorough analysis of merchant applications to determine their risk profile and processing eligibility.
• Interact with merchants to gather missing information, clarify discrepancies, or provide feedback on required improvements.
• Collaborate with CRU leadership to refine risk models, underwriting criteria, and approval matrices.

Head of Product

• Own product strategy and execution across acquiring, issuing, and platform services.
• Drive complex, cross-functional initiatives from discovery through launch.
• Scale and mentor a high-performing product team, setting a culture of ownership, accountability, and customer-centricity.

Risk Analyst

• Monitor merchant activity and analyze transaction risk.
• Support chargeback and dispute processes.
• Ensure compliance with payment network and regulatory standards.

Underwriting Specialist

• Conduct thorough analysis of merchant applications to determine their risk profile and processing eligibility.
• Interact with merchants to gather missing information, clarify discrepancies, or provide feedback on required improvements.
• Collaborate with CRU leadership to refine risk models, underwriting criteria, and approval matrices.

Risk Analyst

As a Risk Analyst at Payabli, you will protect the company by rigorously assessing the creditworthiness and risk profiles of potential clients. The CRU Risk Analyst at Payabli plays a critical role in maintaining the integrity and security of our payment ecosystem. This position is responsible for monitoring merchant activity, analyzing transaction risk, supporting chargeback and dispute processes, and ensuring ongoing compliance with payment network and regulatory standards. Data-driven, process-oriented individuals passionate about protecting the company and its customers from financial risk are ideal candidates.

Head of Product

On a mission to redefine embedded payments, we’re looking for a Head of Product who brings deep domain expertise in payments and thrives on execution. You’ll lead product strategy and execution across acquiring, issuing, and platform services, owning delivery end-to-end. As a key member of the executive team, you’ll inspire, mentor, and hold the bar high for a growing product organization while rolling up your sleeves to ensure we hit goals in a fast-paced, high-accountability environment.