SchoolMint

1 open remote positions

SchoolMint provides a platform to help schools attract, enroll, and retain students. The company serves over 16,000 schools and organizations, and its culture is grounded in values like 'No Jerks, Period' and 'We, Not Me'.

PTO Distribution 1 of 1 jobs

3w
Min
3w
25th
3w
Median
3w
75th
3w
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Benefits Overview 1 of 1 jobs

Birthday Holiday (1) Conference Access (1) Educational Assistance (1) Floating Holidays (1) Life Insurance (1) Medical (1) PTO (1) Referral Bonus (1) Sick Days (1) Training (1) Volunteer Day (1) Winter Recess (1)

Open Positions

New Technical Support Specialist

Costa Rica 3w PTO

  • Serve as the first point of contact and primary owner of the customer support experience, investigating technical challenges and delivering timely solutions.
  • Develop deep expertise in SchoolMint's products, troubleshoot issues within Tier 1 scope, and coordinate escalations with Tier 2 and 3.
  • Identify recurring issues, documentation gaps, and process improvements to strengthen products and support operations.

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