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See allLead Incident Response:
- Own and coordinate Sev 1 and Sev 2 incidents.
- Ensure timely engagement of technical teams.
- Drive effective decision-making and rapid service restoration.
Build Incident Management Processes:
- Define incident severity models and escalation paths.
- Establish standardized incident response workflows.
- Create runbooks and playbooks for consistent execution.
Incident Command and Communication:
- Serve as the central point of coordination during major incidents.
- Provide clear, timely, and accurate communication.
- Communicate with technical teams, leadership, and business stakeholders.
Sectigo
Sectigo is the most innovative provider of certificate lifecycle management (CLM), delivering comprehensive solutions that secure human and machine identities for the world’s largest brands. Sectigo’s automated, cloud-native CLM platform issues and manages digital certificates across all certificate authorities (CAs) to simplify and improve security protocols within the enterprise. They are one of the largest, longest-standing, and most reputable CAs with more than 700,000 customers and two decades of delivering unparalleled digital trust.