Manage the delivery of Major Incident Management functions, hands on as needed.
Ensure the restoration of normal service operations as quickly as possible.
Identify and implement continual service improvement opportunities across functions.
NBCUniversal is a leading media and entertainment company creating world-class content across film, television, and streaming. They own brands like NBC, Telemundo, and Peacock and operate theme parks, employing a talented workforce committed to community improvement and an inclusive culture.
Contribute to maintaining our position as one of the most secure and resilient crypto exchanges by ensuring our services are operational around the clock
Participate in on-call duties as an Incident Manager during US business hours (2PM to 8PM UTC), taking accountability for incident responses, escalations, stakeholder coordination, and maintaining accurate records until resolution
Work with stakeholders to identify the root cause of incidents, assist in postmortem activities and agree follow-up actions
Kraken is a mission-focused company rooted in crypto values. They are a fully remote company with Krakenites in 70+ countries who speak over 50 languages.
Own and improve the ITIL-aligned Problem Management process.
Lead RCA sessions using structured methods (5 Whys, Fishbone, Fault Tree).
Coordinate with Support, Application, Infrastructure, Developers, and Service Providers.
Eurofins Scientific is an international life sciences company, providing analytical testing services across multiple industries, ensuring safety and sustainability. With approximately 63,000 staff in over 950 laboratories across 60 countries, they maintain a decentralized and entrepreneurial network.
Act as the primary point of contact for incident communication.
Monitor incident queues and escalate issues as necessary.
Facilitate post-incident reviews to identify underlying causes.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Its system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.