Job Description
SPS Commerce is looking for an Applications Engineer to join the Technology Operations team, collaborating with a global team to provision environments, perform system upgrades, and provide specialized technical support in the Microsoft space. The role involves working in a collaborative and fast-paced environment focused on continuous improvement. The Applications Engineer will act as a subject matter expert on application performance and functionality, training other support teams, resolving technical escalations, and engaging with product managers and developers.
Key responsibilities include installing and provisioning Microsoft-based EDI software in Azure and customer-hosted environments, engaging with consultants, development teams, and customers for system maintenance, developing automated procedures, and providing specialized support to Tier 2 support teams. The role also involves participating in an on-call support schedule and collaborating on complex problems.
About SPS Commerce
SPS Commerce solves retail supply chain problems by cutting through inefficiency with innovation and automation.