Part Time Travel Trade Executive (Fixed Term Contract)

Partner Experience:

• Concierge agents and B2B partners receive responsive, accurate, and professional service on Saturdays.
• Bookings are processed correctly across all systems with minimal errors and smooth supplier coordination.
• Strong working knowledge of the full range of shows and attractions applied naturally in every interaction.

What You’ll Do:

• Build and maintain relationships with concierge agents, servicing booking requests primarily via telephone.
• Process bookings accurately across online and offline systems and liaise with the supplier network.
• Respond to partner queries with professionalism and share feedback to support ongoing improvements.

Who We're Looking For:

• Previous customer service experience; travel trade knowledge a strong plus.
• Excellent attention to detail and ability to manage multiple tasks independently.
• Strong communication skills and a proactive, positive team-player attitude.