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Key Responsibilities:
- Partner with Sales as the embedded technical lead — someone who wins on proof, not presentation — to drive transformational CRM opportunities.
- Lead rigorous Discovery to isolate a single, high-value problem worth solving, mapping the customer’s data, systems, and desired outcome.
- Keep product demonstration minimal and purposeful — use it only to establish credibility and to set up the POV.
Qualifications:
- Builder mindset with hands-on experience proving value on real customer data.
- Deep CRM expertise and Agentic workflow fluency.
- 10+ years of pre-sales solution consulting or sales engineering experience.
Additional Information:
- Work personas include flexible, remote, or required in office based on role.
- Equal opportunity employer committed to diversity and inclusion.
ServiceNow
ServiceNow provides an AI platform for business reinvention, helping 85% of the Fortune 500 work smarter. The company fosters an AI-native culture with a focus on technology and talent.