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Role Overview:

  • Lead the pre-sales technical engine for ServiceNow's CRM portfolio across the Americas.
  • Drive NNACV growth and scale the organization through AI automation and proof-of-value motions.
  • Build the next generation of pre-sales talent around the Forward Deployed Engineer model.

What You'll Do:

  • Own AMS CRM NNACV targets and accelerate double-digit ACV growth.
  • Champion AI-native CRM and maintain strong field-to-product feedback loops.
  • Standardize operating motions and hold leadership accountable for execution.

Qualifications & Rewards:

  • 10+ years leading pre-sales or technical sales organizations, including managing managers.
  • Track record of delivering against revenue-tied targets and evolving pre-sales motions.
  • Attractive compensation with base pay up to $372,600 plus equity and benefits.

ServiceNow

ServiceNow is a global market leader in AI-enhanced cloud technology, serving over 8,100 customers including 85% of the Fortune 500. Our culture focuses on making the world work better for everyone, pursuing our purpose to put AI to work for people.

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