Latam CRM Solution Consultant Sr Manager

Role Overview:

• Manage a team of CRM and Industry Solution Consultant teams as they help customers transform their business with ServiceNow's AI-powered solutions.
• Balance leadership and frontline impact, developing talent and strengthening alignment across the broader team.

What You'll Do:

• Lead and grow a high-performing team of Solution Consultants focused on CRM and Industry workflows.
• Coach and develop talent, building Solution Consultants into trusted advisors and future leaders.
• Partner with Sales Leaders to drive aligned account planning, opportunity strategy, and customer success.

What You Bring:

• Proven experience managing Solution Consulting/Presales teams in enterprise software or SaaS.
• Strong understanding of AI, CRM, and Customer Service, ideally across Financial Services or Telecommunications.
• Exceptional storytelling, communication, and relationship-building skills.

Additional Information:

• Flexible or remote work persona with trust and flexibility.
• Equal opportunity employer.