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Role Overview:

  • Serve as a strategic advisor for a portfolio of eCommerce brands, helping customers adopt solutions and achieve growth objectives.
  • Build strong relationships with global brands, guiding onboarding and providing ongoing training and recommendations.

Key Responsibilities:

  • Analyze customer data and business trends to provide actionable insights for marketing and retention.
  • Create educational resources like help articles, guides, and webinars to support customer success.
  • Collaborate with internal teams to improve customer experiences and contribute to product evolution.

Qualifications:

  • 2+ years experience in DTC eCommerce as an eCommerce Manager, Marketing Manager, or similar role.
  • Strong knowledge of Shopify, Meta Ads, Klaviyo, and core eCommerce platforms.
  • Data-driven mindset with excellent communication skills and native-level American English proficiency.

Jobgether

This role is posted on behalf of a partner company that helps eCommerce brands unlock growth through data-driven customer insights and strategic guidance. The partner company works with leading global brands in a collaborative remote environment with a flat organizational structure.

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