Business Retention Lead

WOW!

Remote regions

US

Benefits

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Advertising Coordination & Continuity:

  • Maintain advertising deliverables, campaigns, and vendor coordination.
  • Provide coverage during team absences.
  • Keep messaging consistent and well-timed.

Business Retention Marketing:

  • Coordinate strategic marketing effort alongside the Director.
  • Translate campaign timing into customer segments and hand creative to Marketing.
  • Use insights to shape strategic timing and prioritization.

Project Coordination:

  • Manage concurrent customer-impacting initiatives with project trackers and timelines.
  • Coordinate cross-functional sequencing and escalations.
  • Partner with Account Managers on customer retention and save efforts.

WOW!

WOW! is one of the nation's largest Internet, cable, and phone providers. The company is committed to putting customers and team members first, with a culture that WOW! employees and customers truly love.

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