New Implementation Consultant

Role Overview:

• As a Solutions Consultant, you are instrumental in the sales cycle, bringing technical and industry expertise to create compelling solutions for customers.
• You will partner with sales and customer success to uncover customer needs and roadmap end-to-end solutions.

Key Responsibilities:

• Directly engage with customers individually or as part of the sales team to understand their business requirements.
• Oversee and advise on the implementation of the Upshop platform, ensuring alignment with customer goals.
• Act as a trusted advisor to customer executive leadership, providing thought leadership and solution roadmaps.

Skills & Experience:

• Excellent presentation and communication skills, able to explain complex concepts clearly.
• 3+ years of relevant solutions or sales consulting experience, preferably in retail SaaS.
• In-depth understanding of retail enterprise solutions such as POS, OMS, and CRM.