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Key Responsibilities:
- Manage client relationships, collaborate with internal teams, and drive client business reviews.
- Oversee Client Success activities and communicate with EnableComp Leadership.
- Manage KPI metrics including customer surveys, scoring, and client retention goals.
Requirements & Qualifications:
- Bachelor's Degree in Business, Sales/Marketing or related field.
- 7-10 years experience in account management in healthcare technology, specifically hospital revenue cycle management.
- Strong computer proficiency and CRM software experience required.
Key Considerations:
- Effective polished professional presentation skills for communicating analytics and ROI.
- Must be a self-starter, able to work independently and collaborate with internal departments.
- Excellent written and oral communication skills, with demonstrated experience managing stressful situations.
Additional Details:
- Up to 30% travel required.
- EnableComp is an Equal Opportunity Employer.
- Use of AI tools may support parts of the hiring process.
EnableComp
EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise. A multi-year Top Workplaces recipient and Black Book's #1 Specialty RCM Solution provider in 2024, it is among the top 1% of Inc. 5000 fastest-growing private companies for 11 years.