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Job Details:
- This is a full-time remote position.
- Work schedule is Mondays to Fridays from 09:00 PM to 06:00 AM PH Time.
Key Responsibilities:
- Manage the Builder email queue and respond within SLAs.
- Triage requests to handle, route, or escalate appropriately.
- Keep communications and ticket handling organized and documented.
Qualifications:
- Proven experience in customer service and admin support.
- Excellent written English and professional communication skills.
- Strong organizational and time management abilities.
- Experience working independently in a remote setting.
Builder Communications
Builder Communications provides customer support services, likely in communications or technology sectors. The company operates remotely with a focus on efficiency and organized workflows.