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What You'll Do:
- Deliver support via phone and chat.
- Assist customers with inquiries.
- Track support tickets in CRM.
What You'll Bring:
- 1-3 years of experience.
- Excellent communication skills.
- Startup experience is a plus.
Work hours & Schedule:
- Roles with start times of approximately 9 AM EST/6 AM PST to 12 PM EST/9 AM PST.
- Holiday coverage is required.
- Partial weekend coverage may be requested.
Roofr
Roofr is obsessed with its customers and gathers feedback to shape its products. It connects solutions like payments and material ordering into a seamless platform, with an amazing culture, strong financials, and best-in-class company metrics, providing team growth and impact.