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Role Responsibilities:
- To ensure all queries are processed effectively within the PVQ system.
- To ensure all customer complaints are processed effectively.
- To actively manage the pipeline of complaints within the system.
Essential Skills:
- Work planning and organisational skills.
- Attention to detail.
- Excellent communication skills.
Role values:
- Maintains focus on achieving and exceeding team targets through tenacity and dedication to the role.
- Demonstrates a quality work ethic, delivering results consistently and accurately and responding to requests respectfully, politely, and professionally at all times.
- Is clear, accountable, reliable, knowledgeable, and direc
E.surv Chartered Surveyors
E.surv Chartered Surveyors, trading since 1989, is the UK's number one residential surveyor and the largest provider of property risk expertise and residential surveying services. They employ over 600 surveyors and are part of the LSL Property Services Group PLC.