Manager, Client Services

Position Summary:

• Oversee daily workflows and processes within the Client Services team
• Spearhead daily processes and provide accurate information
• Provide exceptional service to clients with excellent analytical skills

Primary Responsibilities:

• Assist in building out the European Client Service team through hiring and training
• Take both Merger & Acquisition (M&A) as well as Virtual Data Room (VDR) phone calls and emails
• Manage daily department functions and recommend ways to improve existing processes

Required Qualifications & Skills:

• Bachelor’s degree in business or related field required and 5 -7 years of customer service experience
• 3 years of operational management experience, including direct supervisory oversight, is preferred
• Advanced knowledge of Microsoft Office Suite

Desired Characteristics:

• Positive attitude and collaborative nature
• Operates with the highest integrity and attention to detail
• Self-motivated with the ability to prioritize and multitask