Managing Director, Account Management

Syllo

Remote regions

US

Salary range

$220,000–$225,000/yr

Benefits

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About the Role:

  • Own the expansion motion and protect the revenue base that funds our growth.
  • Lead Syllo's account management function responsible for net revenue retention and expansion ARR.
  • Build and lead the AM team, establish expansion playbooks, and manage strategic customer relationships.

What You Will Do:

  • Own net revenue retention and expansion ARR by setting targets, building forecasts, and delivering numbers.
  • Build and lead the AM team, hire and develop Account Managers with commercial instincts and legal domain knowledge.
  • Partner with Customer Success and Sales to align on health signals, adoption data, and cross-sell opportunities.

What You Bring:

  • Expansion revenue ownership with a proven track record of delivering net revenue retention targets.
  • Account management leadership experience building teams with clear quota structures and coaching cadences.
  • Executive relationship depth with General Counsel, CLO, and litigation leadership at Fortune 500 and AmLaw 200 firms.

Syllo

Syllo is defining the Litigation AI category as the first unified platform to autonomously manage the entire litigation lifecycle end-to-end. Founded in 2019 and backed by top-tier VCs, the company has doubled its team in the last six months and supports Fortune 500 companies and AmLaw 200 firms.

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