Manager, Customer Success B2B

Our Company:

• Exol brings industry-leading automation to businesses of all sizes through a warehouse-as-a-service model.
• They operate state-of-the-art distribution centers to handle supply chain complexities for clients.

Your Role:

• Own strategic enterprise relationships and help CPG, grocery, and food and beverage customers achieve operational goals.
• Drive customer retention and net revenue growth through expansion, cross-sell, and continuous improvement.
• Coordinate onboarding and implementation for large-scale multi-phase enterprise accounts.

You'll Thrive If:

• You have 8+ years of experience supporting consumer goods or food supply chain operations.
• You have demonstrated success managing complex enterprise accounts and leading contract renewals.
• You possess strong executive communication and cross-functional leadership skills.