Manage a book of existing customers, driving retention and expansion revenue through strategic account planning and executive relationships.
Identify whitespace opportunities and generate pipeline within assigned accounts to grow net-new revenue.
Collaborate with Customer Success and cross-functional teams to ensure customer adoption and deliver value-driven Executive Business Reviews.
Firstup provides a digital employee experience platform that connects organizations with their employees. The company fosters a culture of customer success and innovation, with a focus on driving measurable business outcomes.
Manage a portfolio of Enterprise and SMB merchants, building long-term relationships and driving growth.
Define strategic vision, develop account plans, and lead commercial negotiations for expansion.
Orchestrate cross-functional teams and analyze performance to increase product adoption and retention.
Affirm is a financial technology company reinventing credit with honest and friendly buy now, pay later solutions. It is a remote-first public company with a culture focused on people-first benefits and inclusive growth.
Manage an assigned portfolio of academic and healthcare education program accounts, driving customer satisfaction, retention, renewal, adoption, and growth.
Mentor less experienced account team members and leverage AI-enabled tools to improve customer engagement and operational effectiveness.
MCG leads the healthcare community to deliver patient-focused care. They have a mission-driven team of talented physicians and technical experts, and are part of Hearst, a company with over 100 years of experience.