Director of Customer Success, Operations

OpenEd

Remote regions

US

Benefits

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About the Role:

  • You are the operational partner to the VP of Success, driving division initiatives from planning to execution.
  • You own project management, cross-functional coordination, and data analysis to surface insights.

Your Immediate Impact:

  • You will be fully ramped and independently driving at least one major initiative to completion within 60 days.
  • You will establish a documented project tracking system and reporting cadence.

Who You Are:

  • You have 4+ years in program/project management or operations in a fast-scaling environment.
  • You are highly analytical, comfortable with data, and technically proficient in CRM systems.

OpenEd

OpenEd is opening the world to every learner, serving over 100,000 students and growing rapidly. They have a culture-driven environment with an eNPS in the top 0.1% of tech companies.

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