Job Description
Be part of an early CS team with endless opportunities for impact. You’ll partner with the CS team to help develop a scalable CS playbook and framework that supports our customers in APAC. Build, maintain and own relationships and programming with a book of 120-150 enterprise clients. Play a key role in onboarding new clients and driving long term adoption of multiple products. Monitor customer usage and adoption of our products to identify areas for improvement or revenue expansion. Own expansion and renewal of accounts within your book of business - this is a commercial role. Own your customer success KPIs (NRR/GRR) and contribute to CS OKR goals.
About ElevenLabs
ElevenLabs is a research and product company defining the frontier of audio AI, with millions of people using their technology across various applications.