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Operational Leadership:
- Manage KPIs such as cycle time, data quality, leakage, and service levels.
- Provide operational insights for monthly management meetings and quarterly business reviews.
Underwriting Operations & Servicing:
- Oversee origination and servicing activities including clear, rate, quote, bind, booking, and issuance.
- Partner with underwriting and service teams to meet SLAs and address delivery gaps.
People, Process & Controls:
- Lead, coach, and develop account managers and operations analysts.
- Implement standards, refine workflows, and promote data accuracy and compliance.
Crum & Forster
Crum & Forster offers property, casualty, accident, health, and specialty insurance solutions, backed by 200 years of expertise. With 3,000 employees across the US and India, it is a top workplace known for its employee-first culture.