Key Account Specialist (Remote)

The Key Account Specialist performs a variety of account management /coordination activities in accordance with SGS procedures and processes and accreditation requirements to ensure all customer contracts are administered to meet customers' needs and expectations and deliver the highest level of customer satisfaction. This position is 100% Remote. The primary tasks include being the primary point of contact for selected clients and becoming the clients’ focal point for SGS Certification services post contract award working to the agreed client plan. You will manage contract performance, monitor client-specific KPI’s, and identify risks. Also manage commercial aspects, provide liaison, and undertake contract-specific activities such as documentation, training organization, project reviews, and reporting.