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Responsibilities:
- Coordinate referrals, enter patient information in the EMR, and ensure smooth patient admissions across home health, hospice, and infusion services.
- Serve as a liaison with hospitals, physicians, patients, and families to support timely, high-quality care.
- Manage provider orders, documentation, and compliance to maintain accurate, efficient admissions.
Qualifications:
- Required: High school diploma or GED, plus at least 6 months of phone-based customer service experience in a fast-paced, high-volume environment.
- Preferred: 1+ years of experience in home health or home medical equipment settings.
Why UnityPoint Health:
- Offers a competitive Total Rewards program with benefits like paid time off, parental leave, 401K matching, and dental/health insurance.
- Provides early access to earned wages, tuition reimbursement, and adoption assistance to support career and family growth.
- Champions a culture of belonging where everyone feels valued and respected, with development opportunities for an exceptional employment experience.
UnityPoint Health
UnityPoint Health is a healthcare system providing home health, hospice, and infusion services to patients. It is recognized as a Top 150 Place to Work in Healthcare, offering a supportive culture and benefits to its team members.