Client Success Manager - Preferred Sales (West)

Experian 📊🧑‍💻🌍

Remote regions

US

Salary range

$55,000–$95,000/year

Benefits

3w PTO

Job Description

We are looking for a professional with experience in building, retaining, and expanding long-term strategic client relationships. You will guide clients through the assessment, purchase, and implementation of Experian solutions, aligning our offerings with their business and technical goals. You will exceed sales performance targets while collaborating with our teams to deliver value and outcomes for our clients. As the primary contact for a defined portfolio of strategic accounts, you will manage daily client interactions, coordinate support, and ensure seamless execution of contracted services. You will focus on guiding growth through multi-year renewals, upselling, and cross-selling within the financial services and related sectors. Reporting to the Vice President of Sales, you will also engage with Experian North America's senior leadership to support mission-critical plans and deliver measurable success. This is a remote position based in the west coast. Will manage existing customer relationships to increase adoption, use and growth of Experian's product's and services. Daily supporting of client's strategic plans to ensure execution of relevant Experian-supported projects and being the business liaison between the client and internal departments. Will manage sales pipeline (Salesforce), revenue tracking and forecasting to support team weekly, monthly quarterly and annual vertical/territory/account planning and associated financial reporting. Qualifications include 5+ years sales experience within the stated industry or markets, including experience managing complex, mature, growing strategic client relationships. Candidate will need fluency in data, software and financial services solutions, demonstrated knowledge of data and analytics ecosystem, and must be able to present customer insights through quarterly business reviews and executive briefings. Overnight travel is approximately 50%.

About Experian

Experian is a global data and technology company, powering opportunities for people and businesses around the world.

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