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Essential Functions:

  • Deliver personalized support to VIP Players.
  • Work with Management to share player insights.
  • Identify trending topics impacting sentiment.

Required Knowledge, Skills, and Abilities:

  • Passionate about providing incredible Player support.
  • Must have excellent written and verbal communication skills.
  • Able to adapt communication to match customer needs.

Education and Experience:

  • BA/BS, or equivalent experience required.
  • Minimum 2 years in a contact center supporting customers.
  • Ability to multitask in a fast-paced environment.

ARB Interactive

ARB Interactive, founded in 2022, is the team behind Modo Casino, a top Social+ platform in the US, and has grown to nearly 200 team members. They were named one of LinkedIn's 2025 Top 50 Startups in the United States and have a collaborative, curious, and fun culture.

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