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Responsibilities:

  • Gain in-depth knowledge of operational processes and serve as main provider contact.
  • Manage internal projects to improve provider experience.
  • Utilize Excel and Salesforce for issue resolution.

Qualifications:

  • 3+ years in health insurance or medical office experience.
  • Proficiency in data tools like Excel, Salesforce, JIRA.
  • Strong communication and problem-solving skills.

Success Metrics:

  • Complete key tasks within 30 days: data entry, reports, claims analysis.
  • Handle higher-level escalations and maintain spreadsheets by 90 days.
  • Build strong provider relationships and manage projects independently.

Benefits:

  • Medical, dental, and vision coverage.
  • Flexible PTO, No-Meeting Fridays, and monthly company holidays.
  • 401(k) matching, equity, and professional development funding.

Clover Health

Clover Health provides high-quality, affordable healthcare plans for America's seniors by leveraging data and technology through the Clover Assistant. The company is a mission-driven, remote-first organization with a focus on diversity and inclusion, employing a team of passionate professionals.

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