Student Assistant, Career Catalyst

Responsibilities:

• Assist with technical support for clients, respond to client tickets, and prepare for compliance audits by organizing documentation and data.
• Foster positive relationships with clients through effective communication and prompt responses through the ticketing system, assisting new clients through smooth transitions.
• Provide coverage for ticketing queues during out-of-office periods and attend client office hours.

Qualifications:

• High school diploma or GED required.
• Proficient computer skills with demonstrated experience in Microsoft Office Suite (MS Word, Outlook, PowerPoint, and Excel).
• Ability to work remotely and navigate various technology platforms (Zoom, Teams, Outlook, Salesforce, Google Suite, etc.).

Attributes for Success:

• Self-starter and quick learner with a bias for action, highly motivated and outcome-oriented.
• Practices ownership, takes accountability, and has the ability to project manage and prioritize tasks.
• Mission-driven, passionate, equity-minded individual with a strong desire to impact lives.

Compensation and Benefits:

• Competitive compensation and pro-rated paid time off in accordance with California law.
• Remote Workspace Setup reimbursement and/or Remote Work stipends provided.
• This role is not eligible for FoundationCCC sponsored benefits plan or CalPERS enrollment.