Assist residents, vendors, and property teams via phone, email, and online channels, providing timely and professional solutions.
Coordinate and track service requests from start to finish, scheduling appointments and ensuring timely follow-up with internal departments and suppliers.
Maintain accurate records, perform data entry, and support administrative tasks while complying with company policies and data privacy standards.
Thrive Communities LLC aims to be the most trusted property management partner by delivering exceptional results and enhancing quality of life for residents. The company values responsibility and cooperation, building communities where residents feel at home and coworkers are inspired to develop their skills, with a growing team.
Provide technical assistance to computer users via phone, email, and instant message, resolving issues with hardware, software, and network connectivity.
Manage trouble tickets, documenting problems and solutions, and assist with data transfers for laptops and mobile devices.
Maintain standard working hours, collaborate remotely, and ensure productivity through customer interaction.
Empower AI provides AI solutions for government agencies, leveraging three decades of experience in Health, Defense, and Civilian missions. Headquartered in Reston, Va., the company is a 2024 Military Friendly Employer and focuses on practical, sustainable digital transformation for federal clients.
Provide administrative and organizational support across multiple departments, coordinating meetings, managing schedules, and organizing documents.
Support travel arrangements, expense processing, and assist with planning team meetings, training sessions, and company events.
Help with onboarding new employees and assist with special projects and administrative tasks as assigned.
Lightspeed Systems helps schools create safer digital learning environments with visibility, safety, and management tools for educational technology. With over 25 years of service, the company supports over 23 million students across 31,000 schools in 43 countries.
Answer end-user questions by supporting phone calls, chats, and web inquires.
Take ownership of assigned client accounts by managing and resolving issues from start to finish.
Deliver fast, accurate, and friendly solutions that create a great client experience.
Encoura empowers students and institutions to create meaningful connections so everyone can make the most informed decisions to achieve their goals. Encoura's expertise spans enrollment, research, marketing, student success, and advancement and provides an unmatched combination of higher education experience and innovative solutions for colleges and universities.
Provides front desk support and customer service for the Admissions Department.
Assists with pre-screening and pre-qualifying potential students to ensure smooth admissions processing.
Performs clerical, data entry, and record-keeping tasks while maintaining confidentiality.
American Career College has educated students for careers in healthcare for over 40 years. The company has a collaborative, student-centric culture focused on professional growth.
Support the Executive Assistant in managing complex calendars and scheduling for client-facing teams.
Coordinate domestic travel, expense reports, and reimbursement workflows accurately.
Assist with onsite event logistics, venue research, and provide coverage during absences.
IntusCare builds an end-to-end ecosystem specifically for PACE programs to enhance care coordination and financial performance. As a small tech startup, it empowers teams to improve outcomes for dual-eligible seniors in the US healthcare system.
Provide friendly, high-quality support across phone, chat, email, and web while troubleshooting technical, product, and service issues aiming for first-call resolution.
Navigate multiple systems to research and resolve complex concerns, accurately document interactions in a ticketing system, and manage high-volume interactions.
Escalate issues when needed to ensure timely resolution in a fast-paced, remote environment.
Encoura empowers students and institutions to create meaningful connections for informed decisions. Since 1972, the company has evolved to span enrollment, research, marketing, student success, and advancement, serving millions of high school students and educators nationwide.
Manage core administration for employer lines of service including registration, Zoom logistics, and follow-up coordination.
Lead communications for lines of service, info sessions, and alumni engagement with reusable templates.
Support data entry and compliance processes with high accuracy and attention to detail.
JFF drives transformation of U.S. education and workforce systems for economic advancement. With over 200 staff across the country and an operating budget of $105 million, they operate at national, state, and local levels.
Respond to client inquiries and provide timely, professional support
Coordinate scheduling, reservations, and service requests accurately
Maintain client records and ensure resolution of open requests
Aisles & Abroad is a company focused on the travel, hospitality, and event-related services. The company offers a supportive and collaborative team environment with flexible remote work and opportunities for growth.
Serve as primary coordinator for the Med-Psych Management Program, managing reports, member enrollment, and community resource databases.
Handle high-volume inbound communications and provide administrative support to ensure continuity of care.
Collaborate with internal teams and external partners to streamline workflows and act as a liaison between members and health plans.
Mindoula Health is a healthcare organization focused on behavioral health management, providing support through multidisciplinary teams and health plan partnerships. The company operates as part of a specialty population health management team with a culture that values collaboration and data-driven outcomes.
Manage and organize company documents, folders, and operational records.
Coordinate employee onboarding and offboarding processes, including follow-ups with new hires.
Maintain and administer systems like Microsoft Office, SharePoint, and Gusto.
Assist World is a fast-growing deep-tech startup that supports day-to-day business operations for other companies. They operate as a remote-first company with a small, focused team and a culture that values direct communication, ownership, and proactive problem-solving.
Customize protection programs for working families and monitor customer satisfaction.
Contact prospective clients through warm leads via Zoom to schedule appointments and quote coverage.
Determine clients' needs, research current coverage, and maintain business through product sales, referrals, and renewals.
The company provides leads and helps working families nationwide with protection programs. The team is career-minded and offers bonuses, lifetime residual income, and full benefits in a supportive culture that feels like a second family.
Answer high volume incoming calls from AAA members needing roadside assistance, providing empathetic and accurate service.
Accurately input member location and vehicle details using internal systems and online mapping tools.
Identify situations requiring special handling and prioritize service based on member needs.
AAA Club Alliance provides roadside assistance and travel services to its members. With nearly 7.4 million members across 13 states and Washington, D.C., the company offers a supportive team environment and comprehensive benefits.
Provide technical assistance to computer users by resolving hardware, software, and network issues via phone, email, and chat.
Process and manage trouble tickets, ensuring detailed documentation and timely resolution of incidents.
Coordinate with other teams to solve enterprise-level problems and maintain audit trails for all reported issues.
Empower AI provides AI solutions for federal government agencies, helping them transform their workforce. Headquartered in Reston, Va., the company leverages three decades of experience and is recognized as a 2024 Military Friendly Employer.
Responds to and resolves learner needs as first point of contact via phone, email, and chat.
Maintains knowledge of College services and performs soft transfers or escalates concerns as needed.
Assists with resolution of learner satisfaction survey concerns and participates in functional projects.
Nightingale Education Group focuses on higher learning in healthcare professions, contributing to education, health, and employment systems through academic achievement and professional development. They have graduated nearly 5,000 nurses and emphasize a positive work-life integration and professional growth.
Provide support to support professionals and management through document creation, call management, and office automation.
Respond to customer inquiries and act as a liaison between customers and internal product divisions.
Collaborate with remote teams and ensure effective support operations across the organization.
Agilent is a global leader in laboratory and clinical technologies, providing advanced instruments, software, and consumables to support life science research, patient diagnostics, and safety testing. With 18,000 employees worldwide, the company fosters a dynamic and inclusive workplace built on trust, respect, and integrity.