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Trip Fulfillment Member | Remote | Luxury Travel
Ascend
India
What You'll Do:
- Execute searches across multiple booking strategies: award travel, mileage and loyalty program redemptions, creative routing, and premium fare inventory
- Identify the best available options for each client
- Apply fare rules and availability knowledge to find solutions that are both accurate and creative
Quote Creation and Client Delivery:
- Build polished, well-structured quotes that follow Ascend's standards for tone, clarity, and formatting
- Add clear reasoning to every quote
- Deliver quotes within SLA targets
Client Communication:
- Acknowledge every new client message within 30 seconds so they know it is being handled
- Maintain proactive, high-touch communication throughout the search and booking process
- Handle follow-up questions, clarifications, and booking confirmations with professionalism and genuine warmth
Ascend
Ascend helps founders, investors, and executives book international business and first-class flights at rates that are typically 30-80% below what you would find on a regular booking site. They combine smart, proprietary booking methods with round-the-clock personal service delivered over WhatsApp. They have grown from 12 to 66 people in just over a year, backed by Bessemer Venture Partners, and 5x'd their revenue year-over-year.