You will own each client request from start to finish: from reading the initial message and understanding what the client actually needs, through searching for the best options, to writing a polished quote that makes their decision easy.
You will work across multiple booking strategies, including award travel, loyalty program redemptions, and premium fare inventory, and you will communicate with clients in a way that always feels warm, fast, and professional.
This is an individual contributor role and your work directly determines the quality of their experience.
Assist clients with hotel, resort, and package bookings.
Compare options and help travelers choose the best deals.
Process travel documents and confirmations accurately.
They are a client-focused travel agency backed by an award-winning host agency with more than 70 years in the industry. They specialize in leisure travel—from weekend escapes to luxury getaways.
First point of contact for customers, handling emails, calls, and live chat messages.
Provide client feedback to help build better products and improve the customer journey.
Support team functions like reconciliation, ADM management, and training new members.
Duffel is rebuilding the infrastructure that underpins the travel industry, simplifying systems and building tools to make the future of travel effortless. They were part of Y Combinator S18 and are backed by Benchmark, Blossom, Index Ventures and Kima Ventures.
Respond to client inquiries regarding vacation options and travel details
Assist with booking support for flights, hotels, cruises, and vacation packages
Deliver high-quality customer service with professionalism and care
They connect travelers with personalized vacation support. The company values a supportive and collaborative team culture, providing comprehensive training for career growth.
Advise and arrange travel for corporate business customers, both individuals and groups.
Conduct analysis and research on travel options, proactively anticipating traveler needs to sell additional services.
Arrange and book domestic and international business travel for air, road, rail, and accommodations, ensuring compliance with travel policies.
Amex GBT helps colleagues find inspiration in travel as a force for good, making an impact on the industry through their work. They offer an inclusive and collaborative culture where employees' voices are valued.
Receive each confirmed booking handed over by the Ticketing team and create or update the full trip record in our client management system.
Prepare invoices using FreshBooks, our billing platform, following your Team Lead's instructions, and hold them for review before sending anything to the client.
Before sending any deliverable to a client, confirm that payment has been received and correctly recorded.
Ascend helps founders, investors, and executives book international business and first-class flights at rates that are typically 30-80% below what you would find on a regular booking site. We have grown from 12 to 66 people in just over a year, backed by Bessemer Venture Partners, and 5x'd our revenue year-over-year.
Assist clients with hotel reservations, hospitality services, and travel planning.
Provide accurate details on hotel amenities, pricing, and availability.
Manage and update booking details and guest profiles.
Destination Knot appears to be in the travel and hospitality industry, offering remote opportunities. The company values customer service and provides full training for its employees.
Assist with booking and confirming flights, hotels, cruises, and vacation packages
Support clients by answering travel-related questions and providing reservation updates
Review booking details for accuracy, including dates, traveler information, and payment timelines
Destination Knot is seeking organized and service-driven individuals to join their team. They provide a supportive team structure and collaboration in a flexible remote work environment.
Build and manage your own client portfolio, turning prospects into loyal clients through calls, emails, and meetings
Hit and exceed sales targets while delivering exceptional service to high-net-worth clients
Oversee charter bookings from enquiry to completion, using your knowledge of aircraft and the charter process
They provide exceptional private air charter services that exceed expectations, catering to high-net-worth individuals and their representatives. They foster a friendly, dynamic, and motivating work environment while surrounded by the best in the industry.
Delivering a seamless, proactive, and anticipatory experience for Executive and VIP travellers
Acting as a trusted advisor, not just a booking agent
Managing highly complex, often last-minute travel changes with calm professionalism
Perk (formerly TravelPerk) is the intelligent platform for travel and spend management automating everything from travel bookings to expenses, invoice processing, and more. Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally.
Assist clients with booking and confirming flights, hotels, cruises, and vacation packages
Respond to travel-related questions and provide reservation updates
Review booking details for accuracy, including dates, traveler information, and accommodations
They are seeking dependable and service-driven individuals to join their team in customer service. They offer structured training and ongoing support to help you succeed in a remote environment.
Own the accuracy, speed, and compliance of every flight booking issued during your shift.
Personally handle the most complex and high-value bookings.
Lead, coach, and hold accountable a team of Ticketing Members.
Ascend helps founders, investors, and executives book international business and first-class flights at rates that are typically 30-80% below what you would find on a regular booking site. They have grown from 12 to 66 people in just over a year and are backed by Bessemer Venture Partners.
Provide details on amenities, pricing, and availability
Manage reservation changes and maintain accurate records
Destination Knot assists clients with travel itineraries while delivering exceptional customer service. They are a growing company that values a supportive team culture and offers income-earning possibilities based on performance.
Provide first-class, 7-star service to business travelers, managing travel bookings, amendments, and cancellations efficiently.
Arrange travel (domestic and international) for the NAM team’s most strategic customers; including flights, car rentals, and hotels.
Work independently, using your initiative to handle client inquiries and provide solutions without supervision.
Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Their tools automate everything from travel bookings to expenses, invoice processing, and more. Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston, where they value curiosity, purpose, and mindset.
Respond to client inquiries regarding travel options and reservations.
Assist with booking and confirming flights, hotels, cruises, and vacation packages.
Maintain accurate client records and documentation.
Destination Knot's Travel Customer Service Representatives assist clients with travel inquiries, reservation support, and coordinating vacation details. They have a supportive and collaborative team culture.
Assist clients with vacation research, travel options, and itinerary coordination
Support the reservation process for flights, hotels, cruises, and vacation packages
Communicate professionally with clients regarding travel details and timelines
Destination Knot helps customers with travel coordination, reservation assistance, and service excellence. They offer a supportive and collaborative team culture where employees can grow.
Responds timely to client requests and prompt placement of orders within company procedural guidelines.
Provides timely quotes, within 4 hours, for customers on run rate velocity products based on direction from the Sales team.
Provides administrative support for open order tracking, scheduled and custom reporting, and inquiries on sales orders
Connection guides the connection between people and technology, calming the confusion of IT. They have a team of people with a multitude of backgrounds, experiences, and perspectives.
Assist clients in researching, planning, and booking cruises, hotels, and vacation packages.
Provide expert recommendations based on clients’ travel preferences and budgets.
Handle client inquiries, modifications, and cancellations professionally and efficiently.
They are a trusted travel agency partnered with an award winning host agency with over 70 years of experience. They specialize in planning unforgettable vacations, offering cruises, hotels, vacation homes, all-inclusive resorts, and more.