Manages the complete pre-sales product procurement operations process in support of clients and the sales team.
Provides quick and accurate quote and order turnaround, working closely with clients, sales, vendors, and the Sales Operations team.
Acts as a crucial client and Sales support expert, ensuring an excellent customer experience.
Burwood Group is a technology consulting firm that helps organizations turn technology into meaningful business outcomes. Founded in 1997, they have grown into a nationwide team committed to making a real difference with a focus on ownership, collaboration, and growth.
Process and track quotes and sales orders in CRM/ERP (e.g., Salesforce and SAP); confirm pricing, terms, and ship dates; update records to ensure 100% data accuracy.
Respond to customer inquiries about order status, inventory availability, and ship dates; provide clear, timely updates and next steps.
Maintain accurate customer and transaction records; document changes, approvals, and communications to ensure traceability.
Legrand is a global specialist in electrical and digital building infrastructures that improve lives by transforming spaces. They deliver and control power, light, and data to customers worldwide through electrical switches, wires, cables, controls, audio/video, data centers and lighting.
Assist with reservation and scheduling requests in accordance with established procedures
Communicate with clients to confirm details, provide updates, and answer general inquiries
Maintain accurate client records, booking information, and documentation
Destination Knot is a coordination-focused services company dedicated to supporting clients with scheduling, reservations, and service-related needs. They emphasize organization, clear communication, and a positive client experience across all interactions.
Provide superior customer service to the Account Manager and customer during order fulfillment.
Act as a support resource for day-to-day transactions.
Minimize problem order situations by proactively following up on open orders.
They guide the connection between people and technology, helping customers manage their IT needs. Connection's team is made stronger by a multitude of backgrounds, experiences, and perspectives, driving them to innovate and create technology solutions that stand apart from the crowd.
Builds strong customer relationships and promotes current and future capabilities.
Consistently delivers valuable insight and demonstrated expertise.
Supports the reconciliation of customer Purchase Orders and provides accurate order forecasting.
IDEX makes mission-critical components used in everyday activities. They have over 40 diverse businesses around the globe and are publicly traded on the NYSE (IEX).
Serve as a trusted advisor to key accounts, customer stakeholders, and executive sponsors
Support new client onboarding and growth initiatives in collaboration with Sales
Generate timely, accurate quotes and ensure smooth order placement and processing
Myriad360 provides IT solutions. They are consistently listed among Inc & Crain's "Best Places to Work" and they're proud of their accessible & engaged executive team.
Deliver fast, accurate, and empathetic support to workplace customers across voice and email.
Troubleshoot issues, follow or adapt workflows, and escalate when necessary.
Develop expertise in products and processes to identify recurring issues and improve customer experiences.
Clipboard exists to help people move up the socioeconomic ladder by connecting professionals with workplaces for on-demand shifts. It is a fast-growing Series C marketplace with a global, remote team of 1,000+ people and has been profitable since 2022.
Act as the primary day-to-day contact for clients, ensuring effective communication and understanding of client needs.
Translate client requirements into actionable plans and provide timely responses with clearly outlined next steps for clients and internal teams.
Manage scope of work to ensure proper tracking and delivery of all project deliverables.
HelloKindred specializes in staffing marketing, creative, and technology roles, offering talent solutions that can be delivered on-site, remotely, or hybrid. They aim to make work accessible and improve lives by connecting talent to flexible opportunities with trusted brands.
Respond to inbound clinic inquiries via phone, email, and chat
Troubleshoot order issues, product questions, shipping updates, and documentation needs
Act as a voice of the clinic and patient internally
Verse Medical is building the modern software infrastructure to make hospital-quality care accessible everywhere. They are a well-funded Series C company backed by General Catalyst, SignalFire, and Sapphire Ventures, aiming to heal a fragmented system by connecting providers, payors, and patients.
Manage all inbound phone, text, and email support to ensure clients feel supported.
Build and maintain a QA function to review response quality and coach the team.
Identify inefficiencies in workflows and tooling, and implement solutions.
Prosper Health aims to improve the lives of autistic and neurodivergent adults by delivering specialized, insurance-covered mental health services. They have thousands of active clients and 400+ clinicians, and their team is high-ownership and mission-driven.
Handle inbound calls and inquiries with warmth, speed, and precision
Run outbound follow-ups and reactivation campaigns (calls + texts)
Quote accurately, confirm details, and lock next steps to prevent issues later
They are a fast-growing home services company with a fully remote operations and sales team. They support multiple markets and a growing network, and they care a lot about customer experience and clean execution.
Qualify incoming “warm” leads and determine their potential value to VCA
Meet with incoming leads on a sales call and explain our service and process clearly
Build and maintain relationships with both potential and existing clients
Virtual Construction Assistants (VCA) is a remote staffing company specializing in the construction industry. They find remote workers and put those remote workers directly into construction companies throughout the United States.
Perform general administrative tasks such as managing calendars and scheduling appointments.
Act as a liaison between clients and internal teams, handling email correspondence, and ensuring timely and accurate communication.
Build and maintain positive relationships with clients, understanding their needs and ensuring a high level of client satisfaction.
Savvital provides diversified services to small and medium-sized businesses in the international market to enable them to build their future while benefiting from our customized solutions. Their team of educated experts are motivated individuals excited to handle tasks that can bring capacity to your workday.
Assist with order entry and updates in order management and e-commerce systems
Monitor order statuses and report delays, errors, or exceptions
Cross-check orders against available inventory and report discrepancies
20four7VA connects global clients with offshore independent contractors, primarily in developed markets. They focus on improving business efficiency for their clients through high-quality, task-specific services.
Supporting sales representatives in the maintenance and management of their CRM records and proactively helping them manage their pipeline.
Creating and updating proposals for clients, building project timelines, and calculating costs using the tools provided.
Checking feasibility and bidding with both internal and external suppliers for costs and timings of market research projects conducted all around the world.
NielsenIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
Communicate effectively with internal teams, service agents, sales representatives, and management.
Serve as the main contact for customer inquiries, including order status, product details, and program information.
Assess issues and determine appropriate resolutions for both internal and external stakeholders.
MasterBrand Cabinets LLC has been shaping the places where people come together, enriching lives and creating meaningful memories for their customers for nearly 70 years. With stylish products, an expansive dealer and retail network, and dedicated associates, they are the number one North American residential cabinet business.
Triage the Procurement Request Pipeline, prioritizing incoming requests by urgency and business impact.
Manage end to end issuing process for team members, preparing and documenting equipment.
Expertly Support Specialty Projects, helping to define clear deliverables, manage timelines and processes.
Offchain Labs is a pioneer in blockchain scalability and security, transforming how the world interacts with decentralized applications. Their team embraces new challenges and seeks solutions that push existing boundaries to create a more equitable digital future.
Drive customer revenue and shipments to the goals of the account and company
Western Digital is dedicated to powering global innovation, pushing technological boundaries to achieve what once seemed impossible. With decades of experience, they provide technologies, HDDs, and platforms for businesses, creative professionals, and consumers under brands like Western Digital®, WD®, and WD_BLACK™ Professional.
Manage & monitor all order to cash account activities, process customer orders with precision, and ensure timely and accurate entry into our order management system.
Act as the primary contact for customer/reseller inquiries, providing prompt and reliable information & resolving customer issues.
Serve as a credit customer service representative, resolving questions regarding programs, processing, and payoff quotes.
Syngenta Seeds develops and produces seed for farmers, commercial growers, retailers and small seed companies. They improve the quality and yields of crops, bringing farmers more vigorous, stronger, resistant plants, including innovative hybrid varieties and biotech crops. Syngenta Seeds is headquartered in the United States.