New Manager, Outbound Sales Development

The Outbound Sales Development Manager will lead the NAMER Outbound SDR business, focusing on driving net new logos. SDRs are at the forefront of the Segment brand, adjusting quickly to stay ahead of the curve. Responsibilities include coaching a high-performing team of 8–12 outbound Sales Development Representatives by providing regular feedback and mentoring. The manager will own team performance metrics, analyze data to refine outreach strategies, and collaborate cross-functionally with sales leadership to drive a consistent, high-quality pipeline generation cadence. The ideal candidate will partner with SDRs to refine account targeting strategies, focus on the right buyer personas, and coach effective messaging tactics. They will also drive adoption of the SDR tech stack and address performance gaps through structured coaching plans.