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Key Responsibilities:
- Own end-to-end implementation for new partners, from kickoff through launch and early post-go-live support.
- Diagnose root cause when implementations break, distinguishing between data mapping issues, config errors, API/integration failures, or product gaps.
- Lead complex, multi-stakeholder technical conversations directly with partner IT, engineering teams, and EHR vendors.
Technical Requirements:
- Write and run scripts or queries (SQL, Python) to test, validate, or troubleshoot integration and configuration issues before escalating.
- Comfortable reading logs, API responses, and system behavior to hold detailed technical conversations with engineering.
- Experience with FHIR APIs, EHR systems (Epic, Cerner), or healthcare data interoperability.
What You'll Bring:
- 5+ years in technical implementation, integration engineering, or solutions consulting, preferably in healthcare or health tech.
- Strong technical troubleshooting instincts, comfortable in API docs, logs, and system architecture.
- A consultative, solutions-oriented communication style, able to explain complex technical concepts in plain language.
Limbic
Limbic is the leading clinical AI company for mental healthcare, powering the world's largest deployment of patient-facing mental health AI with over half a million patients supported across the UK and US. The company has regulated the first AI diagnostic model for adult mental health as a Class IIa medical device, published in top-tier journals, won major awards, and advises governments globally on AI safety and medical devices.