Serve as the primary relationship manager for a portfolio of VIP clients, delivering a personalized, best-in-class experience across Binance's ecosystem.
Build strong one-on-one relationships by understanding trading behaviors and business needs, driving retention and wallet share growth through proactive account management.
Partner with internal teams to advocate for client needs, resolve issues efficiently, and enhance the overall VIP client experience.
Drive growth and competitiveness of the exchange's trading business through strategic initiatives and market development.
Develop and execute liquidity strategies to enhance market quality, trading efficiency, and user experience.
Monitor market trends, competitive dynamics, and emerging opportunities to support product and business expansion.
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries and offer a range of products from trading and finance to education and Web3 features.
Act as primary operational point of contact for institutional fiat clients.
Manage day-to-day servicing, onboarding, and escalation handling.
Coordinate with internal teams and banking partners for operational support.
Binance is the world's leading blockchain ecosystem behind the largest cryptocurrency exchange by trading volume. Trusted by 300+ million users across 100+ countries, the company operates with a flat structure and a diverse, user-centric culture.
Manage and grow long-term relationships with key affiliates and channel partners across the MENA region.
Drive affiliate performance growth and monitor metrics to identify risks and opportunities.
Handle affiliate concerns and collaborate with internal teams to design joint campaigns and incentive programs.
Binance is a leading global cryptocurrency exchange offering a platform for trading various digital assets. It operates with a large, fast-paced team focused on innovation and compliance in the crypto space.
Lead the optimization of new user onboarding and improve activation and FTT conversion rates.
Build comprehensive user lifecycle management and engage users through membership programs, gamification, and cross-selling.
Design viral growth mechanisms, lead A/B testing, and collaborate across teams to execute lifecycle strategies.
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange. They have over 300 million users across 100+ countries and a fast-paced, innovative culture.
Drive new business development for Trading-as-a-Service platform across financial institutions and fintech companies.
Own the full sales cycle from outbound origination and discovery through commercial negotiation and launch.
Partner with cross-functional teams to structure and close strategic partnerships around crypto and tokenized equity trading.
Payward provides enterprise infrastructure platforms enabling seamless integration of trading, payments, and digital asset services. With over 900 employees, the company fosters a culture of innovation and global accessibility.
Handle high volumes of live chat and phone calls to resolve customer issues.
Provide accurate information and manage complaints within time limits.
Follow communication procedures and go the extra mile to engage customers.
Binance is the world's largest cryptocurrency exchange by trading volume, serving over 300 million users worldwide. With a flat organizational structure and a global team of talent, the company fosters a fast-paced, innovative, and results-driven culture.