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Role Responsibilities:
- Handle high amounts of live chat and phone calls.
- Identify and evaluate customers’ needs to deliver satisfaction.
- Provide accurate, valid and comprehensive information.
Requirements:
- 1+ years proven customer-facing experience.
- Fluency in English and Italian required.
- Willing to work weekends, irregular hours, and night shifts.
Why Binance:
- Shape the future with the world’s leading blockchain ecosystem.
- Collaborate with world-class talent in a user-centric global organization.
- Thrive in a results-driven workplace with opportunities for career growth.
Binance
Binance is the world's largest cryptocurrency exchange by trading volume, serving over 300 million users worldwide. With a flat organizational structure and a global team of talent, the company fosters a fast-paced, innovative, and results-driven culture.