New Business Development Representative - Commercial

Inbound Lead Management:

• Respond rapidly to all inbound MQLs including pricing and demo requests.
• Qualify leads for ICP alignment, workload fit, and project timing.
• Document call notes in CRM for strong AE handoffs.

Live Chat Engagement:

• Engage prospects in real time to understand use case and urgency.
• Convert chat conversations into qualified meetings.
• Escalate technical questions to Sales Engineering when appropriate.

Lead Routing & Reporting:

• Assign leads to Account Executives based on territory and segmentation.
• Maintain CRM hygiene and track qualification outcomes.
• Provide insights on inbound conversion trends.