Senior Manager, Deal Desk

Job Summary:

• Responsible for establishing and managing Mercer’s deal governance framework.
• Reduces senior‑leader approval burden and improves cycle time.
• Ensures consistent, policy‑aligned decision‑making across pricing, PMRs, and deal exceptions.

Essential Job Functions:

• Establish and manage a single front door for PMRs and deal exceptions.
• Maintain clear escalation pathways aligned to policy, margin thresholds, and approval authority.
• Ensure full documentation and auditable records of deal decisions within Salesforce.

Knowledge, Skills, and Abilities:

• Experience in deal desk, pricing, revenue operations, or sales operations.
• Strong analytical and financial reasoning skills, including margin and discount evaluation.
• Excellent interpersonal skills with the ability to partner with assertive sellers under time pressure.