The role primarily involves assisting users with Clair, acting as the first line of support via phone, text, and email. You will become a product expert, deeply understanding Clair's signup process and wage advance products. You will work with a team invested in the users and mission.
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Assisting users with Clair from signup through usage. Act as a mediator between product, tech, partner teams, and users. Provide customer service over phone, text, and email as a first line of support.
At Clair, they are on a mission to create financial freedom for America's workers by giving them a digital banking platform.
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