Lifecycle Marketing Manager
Benefits
Unlimited PTO
16w maternity
16w paternity
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What you’ll do:
- Develop the strategy for and optimize self-service customer lifecycle programs.
- Build in-app customer lifecycle strategies with cross-functional partners.
- Analyze program performance and customer engagement to optimize outcomes.
What you’ll bring:
- 6+ years in Lifecycle Marketing, Customer Education, or Product Marketing.
- 3+ years in B2B product adoption or customer education programs.
- Proven track record of cross-functional project execution.
How you’ll grow:
- Within 1 month: Onboard and set initial priorities.
- Within 3 months: Develop understanding of customers and channels.
- Within 6 months: Lead execution of new lifecycle programs.
Benefits:
- Comprehensive health, dental, and vision insurance.
- Flexible PTO and 16 weeks paid parental leave.
- 401(k) match, lifestyle stipend, and home office support.
Sprout Social
Sprout Social is a global leader in social media management and analytics software, providing an intuitive platform for publishing, engagement, customer care, and AI-powered business intelligence. Founded in 2010 and headquartered in Chicago, the company has a hybrid team of 1,400 people across the globe with offices in Seattle, Dublin, and Poland, fostering a culture of openness, empowerment, and fun.