Design and launch automated digital customer success programs across the employer lifecycle, focusing on onboarding, activation, and retention.
Own customer messaging and positioning for lifecycle emails, in-app nudges, and playbooks to drive product adoption.
Run segmentation and A/B tests, track program KPIs, and partner cross-functionally to reduce churn and grow accounts.
Tapcheck is a digital platform offering on-demand pay access to employees, helping them avoid high-interest payday loans. The team is passionate about financial wellness and operates with a culture of humility, grit, and continuous improvement.
Own lifecycle marketing across the full user journey, from onboarding to retention and win-back.
Manage email, cold email, social, paid, affiliate, and partner campaigns to drive free-to-paid conversion.
Use data and AI tools to experiment, optimize, and report on campaign performance.
Jobgether is an AI-powered job matching platform that connects top candidates with hiring companies. They use an AI-driven process to review applications and share shortlists, while maintaining a remote-first culture with a distributed international team.
Own channel strategy and end-to-end campaign execution across email, push, and on-platform channels.
Build and optimize email campaigns in HubSpot and push campaigns using Reddit's first-party tools.
Partner with lifecycle strategists, Product, Engineering, and Data Science to bring community growth strategies to market.
Reddit is a community of communities built on shared interests, passion, and trust. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet's largest sources of information and an equal opportunity employer.
Managing lifecycle marketing programs across a portfolio of mid-market and enterprise clients.
Designing and optimizing lifecycle programs across email, SMS, push notifications, loyalty, and emerging channels.
Developing and executing testing plans across messaging, creative, audience segments, and campaign cadence.
Wpromote is a digital marketing agency that helps clients engage and retain customers through lifecycle marketing. Recognized as a Best Place to Work by Ad Age and Glassdoor, and Adweek's Fastest Growing Digital Agency, it fosters an inclusive work environment.
Owns strategy and execution for customer retention, expansion, adoption, and lifecycle engagement across the installed base.
Builds signal-driven customer marketing engine using product usage, account health, and lifecycle milestones.
Leads a lean, high-impact team and collaborates with Customer Success, Product, and Demand Generation.
ConnectWise is a global software company that provides a suite of tools for technology solution providers to manage their businesses and automate service delivery. With over 3,000 colleagues and over 45,000 partners, the company fosters an inclusive, positive culture that values diverse perspectives.
Own and build lifecycle campaigns across Docker's Container and AI Platform products, including email and in-product messaging for end users and admins.
Design and run large-scale programmatic sends, such as account health checks, to a base in the tens of millions using Marketo and Mailgun.
Validate audiences and usage signals, own suppression lists and contact governance, and translate technical signals into credible messaging for developers.
Docker is a developer tooling platform trusted by over 20 million monthly users and 20 billion container image pulls, providing products like Docker Desktop, Docker Hub, and Docker Scout. The company is a globally distributed, remote-first team building tools for software development and deployment, with a focus on AI and secure infrastructure.
Own the end-to-end Lifecycle strategy across email, SMS, and call scripting to drive customer engagement and conversion.
Build sophisticated segmentation and personalization strategies using behavior, lead source, and lifecycle stage.
Lead a high-performing team, partner cross-functionally, and ensure compliance and operational excellence.
Caribou is a fintech company that helps Americans refinance auto loans to save money, pairing them with community banks and credit unions. It is backed by major investors like QED Investors and Goldman Sachs, and led by industry leaders from technology, automotive, and finance.
Own lifecycle marketing strategy across the client journey, from onboarding to win-back, using data to identify growth opportunities.
Develop audience segmentation and automated campaigns across email, SMS, and other owned channels, with hands-on HTML development.
Lead test-and-learn approaches, measure performance, and optimize campaigns to improve retention, engagement, and client lifetime value.
Alliance Animal Health is a private equity backed Veterinary Service Organization that partners with veterinary practices across the US, providing business solutions so vets can focus on animal care. They are fast-growing with a collaborative culture centered on core values: Passion, Engagement, Trust, and Service.
Own lifecycle strategy and performance for post-enrollment client journeys, focusing on retention, winback, and partner cross-sell through cross-channel campaigns.
Improve journey operations, tools, and orchestration by optimizing processes, workflows, and cross-functional coordination across internal teams and external partners.
Use AI and modern tooling to accelerate campaign planning, execution, and analysis, driving measurable business outcomes and operational efficiency.
National Debt Relief is a consumer debt relief provider that has helped over 450,000 people settle over $10 billion of debt since 2009. It is a team-oriented company with an A+ BBB rating, dedicated to employee growth and offering a supportive culture.
Identify and develop customer reference and advocacy campaigns that showcase customer success across multiple channels.
Leverage a mix of marketing programs to drive awareness, relevancy, and adoption of Veeva solutions within strategic accounts.
Cultivate long-term relationships with customers and collaborate with marketing, sales, and strategy teams to ensure account goals are met.
Veeva Systems is a mission-driven industry cloud pioneer that helps life sciences companies bring therapies to patients faster. With over $3B in revenue and a public benefit corporation status, the company values customer success, employee success, and speed.
Take ownership of the customer journey and design thoughtful onboarding experiences that help users achieve their desired outcomes and get the most out of Ashby.
Drive product-led growth by working closely with the Customer Success team, owning transactional email triggered by product signals, and defining Product Qualified Leads with RevOps.
Define and track key adoption metrics to assess onboarding effectiveness, partnering with the data team but leading analysis yourself to ensure customers realize value sooner.
Ashby provides a platform that helps organizations recruit, manage, and retain top talent. The company is growing 100% year over year with notable customers like Notion and OpenAI, backed by top investors, and fosters a culture of deep product thinking and engineering autonomy.
Own the full CRM lifecycle: onboarding, conversion, repeat purchases, retention, and reactivation.
Use behavioral data to uncover growth opportunities and run experiments that scale.
Collaborate with Product, Data, Engineering, and Creative to build the CRM playbook.
EverAI builds the world's largest AI companionship platform, with 50M users and EverGuard moderation. We are a passionate remote team of ~100, led by founders with 0-to-IPO experience.
Lead lifecycle strategy and execution for email, push, and SMS campaigns across the Home vertical.
Launch new CRM campaigns, improve existing programs, and identify opportunities to scale successful approaches.
Own campaign performance measurement, including open rates, click-through rates, product engagement, and related metrics.
Experian is a global data and technology company that powers opportunities for people and businesses around the world. They have an amazing team of 25,200 people in 32 countries and a culture that is people-first, inclusive, and purpose-driven.
Lead a team of 7 Engagement Strategy Managers to drive high-impact member communication programs.
Develop scalable marketing frameworks and playbooks to reverse utilization declines and improve performance.
Translate data and funnel metrics into customer-facing stories and strategic insights for large accounts.
Lyra Health is a leading provider of evidence-based mental health care, serving over 20 million people globally. They have delivered over 15 million sessions of care, published 35+ peer-reviewed studies, and foster a culture of well-being and innovation.
Design and execute structured A/B and multivariate tests across email, SMS, and in-app channels to improve lifecycle KPIs like no-show rates and retention.
Analyze funnel performance, diagnose segment-level variation, and translate findings into data-backed improvements.
Partner with Data, Engineering, and Operations to integrate AI and machine learning signals into lifecycle triggers and journeys.
Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. It is the largest dedicated psychiatry practice in the U.S., with 750+ psychiatrists, 250+ therapists, and over two million patient visits, driven by a mission to solve complex problems with compassion and innovation.
Own paid acquisition strategy across Google, Meta, Reddit, TikTok, and Microsoft Ads, optimizing CAC and ROAS.
Drive landing page and funnel optimization through structured A/B testing to improve conversion rates.
Build and manage lifecycle marketing (SMS/email automation) to increase LTV and reduce churn.
LumiMeds is a fast-growing U.S.-based telehealth startup focused on weight management and long-term metabolic health. As an early-stage company, we move quickly, operate with limited layers, and expect high ownership from every team member.
Lead high-impact CRM and lifecycle marketing programs for a major streaming client.
Own day-to-day client relationships and maintain trust and quality.
Leverage Braze's advanced capabilities to drive experimentation and reporting.
Phiture is a mobile growth consultancy working with teams behind leading apps like Adobe, Headspace, and LEGO. We are a global team setting the standard for growth in the digital world.
Own the strategy and execution for all job seeker messaging, including email, push, and other channels.
Optimize message portfolio to balance volume, user engagement, and long-term retention.
Collaborate with data science, engineering, and employer-side teams to drive outcomes.
ZipRecruiter is a leading online employment marketplace using AI-driven matching to connect job seekers with opportunities. With a strong engineering and data science culture, the company emphasizes innovation, collaboration, and a customer-focused mindset.
Lead the marketing strategy for assigned client accounts, ensuring alignment with business objectives and audience needs.
Drive cross-channel marketing strategies integrating content, SEO, and automation into cohesive experiences.
Provide strategic creative direction and collaborate with cross-functional teams to bring strategies to life.
Terra is a digital agency that architects multi-channel, lifecycle-driven marketing strategies for clients. The company has a close-knit, remote-first team and offers competitive benefits.
Build and manage Jumio's customer communication calendar and lifecycle email programs.
Establish a structured advocacy program for references, case studies, and speakers.
Develop and manage Jumio's Customer Advisory Board and customer-facing events.
Jumio is a B2B technology company dedicated to eradicating online identity fraud, money laundering, and other financial crimes. As a leading provider of identity verification, eKYC, and AML solutions, we are expanding our global team to meet strong client demand across various industries.