Director, Lifecycle Marketing

Caribou

Remote regions

US

Salary range

$160,000–$195,000/yr

Benefits

Unlimited PTO

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Lifecycle Strategy:

  • Own end-to-end communications strategy across email, SMS, and call scripting.
  • Continuously identify gaps and opportunities to optimize the customer journey.

Personalization and Segmentation:

  • Define customer segmentation based on behavior, lead source, intent, and lifecycle stage.
  • Drive measurable conversion lift through targeted, relevant communications.

Experimentation and AI:

  • Set rigorous testing frameworks including incrementality testing to prove impact.
  • Apply AI to content generation, campaign optimization, and personalization at scale.

Team Leadership and Compliance:

  • Manage and develop the Lifecycle Marketing Operations Manager.
  • Partner with Legal and Compliance to ensure communications are compliant by design.

Caribou

Caribou is a fintech company that helps Americans refinance auto loans to save money, pairing them with community banks and credit unions. It is backed by major investors like QED Investors and Goldman Sachs, and led by industry leaders from technology, automotive, and finance.

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