Senior Lifecycle Marketing Manager

What we’re looking for:

• Drive customer success from first activation through renewal and expansion.
• Bring deep, hands-on expertise in the email channel (Iterable) and set a cohesive strategy across activation, retention, and expansion.
• Coach each owner's craft and partner closely with peer managers for a shared customer journey.

What you’ll be working on:

• Set the strategy and operating cadence for Lifecycle Marketing.
• Manage, coach, and develop the individual contributors owning Email Marketing and Customer Marketing.
• Own the email channel strategy in Iterable, including segmentation, personalization, and testing.

We’d love to hear from people with:

• 8+ years in lifecycle, CRM, or email marketing, including 3+ years managing IC marketers, ideally in SaaS.
• Deep hands-on strategic experience with Iterable or comparable ESP.
• A track record leading or partnering with customer marketing programs tied to measurable revenue outcomes.