Commercial Solutions Engineer

SALES CYCLE & CUSTOMER ENGAGEMENT:

• Lead technical discovery with prospects to understand their security, compliance, cloud infrastructure, and development workflows.
• Partner closely with Account Executives to develop deal strategy and guide prospects through the purchase decisions.
• Act as the primary technical advisor during the evaluation process.

TECHNICAL OWNERSHIP & EXECUTION:

• Develop expertise in our product capabilities, integrations, configurations, APIs, partner ecosystem, and competitive landscape.
• Design and explain how our solution integrates with customers’ cloud providers and security tooling.
• Ensure a clean technical handoff to Customer Success and Implementation teams post-sale.

PRODUCT & CROSS-FUNCTIONAL COLLABORATION:

• Capture and communicate structured customer feedback to Product, helping influence roadmap priorities.
• Build reusable demos, technical documentation, reference architectures, and enablement materials.
• Share learnings from the field to improve sales motions, messaging, and technical positioning.