Account Manager 1

Account Managers are responsible for ensuring both client and company needs are understood and satisfied. Duties include handling customer inquiries and working to find solutions and working relentlessly with other departments to ensure an exceptional customer experience. The role involves building loyal customer relationships for a set of assigned accounts or territory using established techniques to engage and interact with customers on a regular cadence. Through excellent care, solution solving, insight sharing, and regular customer engagement, you will secure customer rate changes, cross/upsells and renewals as appropriate for both the client and the company. Able to uncover needs, offer appropriate solutions, negotiate price, document and close sales/renewals. You should establish client specific goals, coordinate the successful onboarding and measure account health according to established targets. This position requires solid organizational skills to initiate, establish and relentlessly pursue tasks.