Similar Jobs
See allIT Help Desk Technician
Darkhorse Tech
US
Customer Service
Technical Support
Troubleshooting
Associate Operations Support Specialist II - Nightshift
Mainspring Energy
US
Troubleshooting
Problem-solving
Communication
Network Support Specialist I
Lumos
Customer Support
Network Troubleshooting
Microsoft Office
Overnight Emergency Maintenance Coordinator
Assist World
Global
Customer Service
Property Management
Communication
Computer User Support Analyst 2
OHSU
US
Windows
MacOS
TCP/IP
Responsibilities:
- Provide reliable tech support during service disruptions by troubleshooting and resolving issues.
- Follow standard procedures and escalate outages within 15 minutes as needed.
- Work with phones and emails to deliver clear and effective customer communication.
Schedule:
- Monday to Friday: available shifts from 12:00 AM to 6:00 AM and 3:30 PM to 12:00 AM PST.
- Priority coverage needed from 4:00 AM to 6:00 AM PST after two weeks on the project.
- Saturday and Sunday: 24-hour availability, with weekends being the biggest need.
Commitment:
- 15 hours weekly commitment required for the 90-day orientation starting July 16, 2026.
- Work remotely with the flexibility to set your own schedule and pick your projects.
Pilot Fiber
Pilot Fiber is a telecom company providing high-speed fiber internet to businesses across New York, Philadelphia, and Boston. They are a growing team that values tech-savvy individuals who can thrive in a remote, flexible work environment.