Application Support Engineer

About the Role:

• This is a remote opportunity for an Application Support Engineer to support healthcare data solutions.
• You will work at the intersection of development, technical support, and customer success.
• The role involves troubleshooting, enhancements, and collaboration with engineering teams.

Accountabilities:

• Provide advanced technical support and participate in incident response and root cause analysis.
• Develop, test, and implement application enhancements and defect fixes.
• Act as technical escalation point and contribute to code reviews and mentoring.

Requirements:

• 3+ years of software development experience with Java.
• Knowledge of healthcare data standards like HL7 is highly preferred.
• Strong problem-solving skills and ability to collaborate cross-functionally.

Benefits:

• Competitive annual salary of $85,000 – $100,000 CAD.
• Fully remote work environment with flexible time away policy.
• Comprehensive health, medical, retirement, and insurance benefits.